Best CRM Software in India
Complete and Customizable ERP Solution for your company
Best CRM Software in India
ERP solutions have been a necessity for organizations of all sizes to become more efficient, effective and responsive.
The implementation of ERP solutions is a tremendous undertaking that can impact an organization’s culture, operations and financial performance. It requires an understanding of the company’s business processes, people and technology to be able to design a complete system that provides long-term value.
What is Customer Relationship Management ( CRM ) system?
The right ERP system can do wonders for your company’s efficiency and ROI. Imtssolutions.com is an established and trusted Business Partner that provides both the latest and the most stable versions of the most popular enterprise solutions to meet your business needs and budget.
A CRM system consists of four modules: acquisition, engagement, retention and feedback.
IMTS Solutions is India’s leading ERP Solution Provider that offers an all-encompassing suite of products to businesses of all sizes. Offering solutions for everything from inventory management to accounting to payroll, our ERP solution is the perfect way to manage your company’s operations in one place.
Features of CRM
CRM systems in India have been evolving and developing since the day they were conceptualized. There are many features of CRM that we can implement in our businesses. The first one is to create a dashboard system that allows easy and clear viewing of data and documents. The second is to set up the system in such a way that it calculates intelligence data, like statistics on sales territories, competition levels, and comparisons with other companies.
Benefit of CRM software
CRM software is a management tool that facilitates the communication and coordination of a company’s interactions with its customers. CRM systems, which can be used by a single enterprise or multiple entities that share a common customer base, allow companies to better understand their customers and identify new potential opportunities.
Organizations use CRM software to obtain new leads, create stronger customer relationships, and obtain feedback from their clients. For example, a small business may use a CRM to store information about their new customers and existing customers. This patient information may include, for instance, the patient’s name, address, telephone number, and insurance information. A business owner may use this information to send the customers information, such as reminder notes, invoices, and bills. In addition, a company may use a CRM to track the appointment history of its customers, including the date, time, and location of each appointment.
The following are some of the benefits of using CRM software:
1) Automation of critical processes within organizations
2) Better communication between departments and between departments within an organization
3) Improved information flow within an organization
4) Better knowledge of your customers’ needs and preferences
5) Improved inventory management and traceability
Top CRM software providers
IMTS has experience in Integrating CRM Solutions